Last Updated: 8/25/2026
# Terms of Service for CobraHex
## Legal Disclaimer
These Terms of Service are provided as a template and should be reviewed by a qualified attorney before use. This document may not be fully compliant with the laws in your jurisdiction.
## 1. Introduction
These Terms of Service ("Terms") govern your access to and use of the consulting and professional services (the "Services") provided by CobraHex ("we," "us," or "our"). These Terms constitute a legally binding agreement between you and CobraHex. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
## 2. Definitions
"Client," "you," and "your" refer to the individual or entity accessing or using our Services.
"Deliverables" refers to the work product, reports, analyses, presentations, or other materials we provide to you as part of the Services.
"Intellectual Property Rights" means all patent rights, copyright rights, moral rights, rights of publicity, trademark rights, trade dress and service mark rights, goodwill, trade secret rights, and other intellectual property rights.
"Statement of Work" or "SOW" refers to any written document describing the specific Services to be provided, deliverables, timeline, and fees, which may supplement these Terms.
## 3. Acceptance of Terms
By accessing or using our Services, you agree to be bound by these Terms. If you are using our Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you may not access or use our Services.
## 4. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting a prominent notice on our website or by sending you an email. Your continued use of our Services after any such changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using our Services.
## 5. Services
We will provide the Services as described in any applicable Statement of Work or other written agreement between you and CobraHex. We will use reasonable skill, care, and diligence in providing the Services in accordance with applicable professional standards.
We reserve the right to make changes to the methods, processes, or procedures, dates, or other aspects of the Services if we reasonably determine that such changes are necessary or advisable, and provided that such changes do not materially affect the nature or scope of the Services or the fees charged.
## 6. Your Responsibilities
You agree to:
- Provide timely access to information, personnel, systems, and facilities reasonably necessary for us to perform the Services
- Make decisions and provide approvals in a timely manner
- Designate a primary contact with authority to make decisions regarding the Services
- Pay all fees as set forth in any applicable SOW or invoice
- Provide feedback on Deliverables within the timeframe specified in any applicable SOW
- Use the Services and Deliverables in compliance with applicable laws and regulations
## 7. Fees and Payment
You agree to pay all fees specified in any applicable SOW or invoice. Unless otherwise specified:
- Fees are quoted in [CURRENCY]
- Payment is due within [NUMBER] days of invoice date
- We may charge interest on late payments at the rate of [PERCENTAGE]% per month
- Fees do not include taxes, which will be added where applicable
- Fees do not include reasonable travel and out-of-pocket expenses, which will be billed separately with your prior approval
If you dispute any portion of an invoice, you agree to pay the undisputed portion and to provide written notice specifying the basis for the dispute within [NUMBER] days of the invoice date.
## 8. Term and Termination
These Terms will remain in effect until the completion of the Services or until terminated as provided below.
Either party may terminate these Terms or any SOW for convenience upon [NUMBER] days' written notice to the other party. Upon such termination, you agree to pay for all Services performed and expenses incurred up to the effective date of termination.
Either party may terminate these Terms or any SOW immediately upon written notice if the other party materially breaches these Terms and fails to cure such breach within [NUMBER] days after receiving written notice of the breach.
Upon termination, all rights and obligations of the parties will cease except for payment obligations for Services performed before termination and the provisions of these Terms that expressly or by their nature survive termination.
## 9. Confidentiality
Each party agrees to maintain the confidentiality of the other party's confidential information, which includes any non-public information disclosed during the provision of Services. Each party agrees to:
- Use the confidential information only for purposes of performing obligations under these Terms
- Protect the confidential information using at least the same degree of care used to protect its own confidential information
- Not disclose the confidential information to any third party without prior written consent, except to employees, agents, or contractors who need to know the information and are bound by similar confidentiality obligations
These confidentiality obligations do not apply to information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party before disclosure; (c) is independently developed by the receiving party without use of the confidential information; or (d) is rightfully received from a third party without restriction.
These confidentiality obligations will survive termination of these Terms for a period of [NUMBER] years.
## 10. Intellectual Property
Unless otherwise specified in an applicable SOW:
We own all right, title, and interest in and to any pre-existing materials, methodologies, tools, techniques, processes, know-how, and software that we use in providing the Services.
Upon receipt of full payment, we grant you a non-exclusive, non-transferable, royalty-free license to use the Deliverables for your internal business purposes only.
You own all right, title, and interest in and to any materials you provide to us in connection with the Services. You grant us a non-exclusive, non-transferable license to use, reproduce, and modify such materials solely for purposes of providing the Services.
## 11. Representations and Warranties
Each party represents and warrants that:
- It has the full right, power, and authority to enter into and perform its obligations under these Terms
- Its performance under these Terms will not violate any applicable law or regulation or any agreement with any third party
We warrant that the Services will be performed in a professional and workmanlike manner in accordance with generally accepted industry standards.
EXCEPT AS EXPRESSLY SET FORTH IN THESE TERMS, WE MAKE NO OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
## 12. Limitation of Liability
To the maximum extent permitted by law, shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
## 13. Indemnification
You agree to indemnify, defend, and hold harmless CobraHex, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from: (a) your use of the Services or Deliverables in violation of these Terms; (b) your violation of any applicable law or regulation; or (c) your violation of any third-party right, including without limitation any intellectual property right.
CobraHex agrees to indemnify, defend, and hold harmless you, your officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) that such parties may incur as a result of or arising from our violation of any third-party intellectual property right in the provision of the Services.
## 14. Independent Contractor Relationship
CobraHex is an independent contractor and not your employee, agent, joint venturer, or partner. CobraHex has no authority to bind you to any contractual obligation. CobraHex is solely responsible for all taxes, withholdings, and other statutory or contractual obligations related to its business, including but not limited to workers' compensation insurance.
## 15. Non-Solicitation
During the term of any SOW and for a period of [NUMBER] months thereafter, you agree not to solicit for employment or hire any employee of CobraHex who was involved in providing Services, without the prior written consent of CobraHex. This provision does not restrict general solicitations of employment not specifically directed at CobraHex employees.
## 16. Force Majeure
Neither party will be liable for any delay or failure to perform its obligations under these Terms (except payment obligations) due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics, or disease.
## 17. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where is headquartered.
## 18. Dispute Resolution
Any disputes arising from these Terms will be resolved through arbitration in accordance with the rules of the jurisdiction where is headquartered.
## 19. Entire Agreement
These Terms, together with any applicable SOW, constitute the entire agreement between you and CobraHex regarding the provision of Services and supersede all prior or contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter.
## 20. Waiver and Severability
The failure of CobraHex to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
## 21. Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt to assign or transfer these Terms without such consent will be null and void. We may freely assign or transfer these Terms without restriction.
## 22. Notices
Any notices or other communications permitted or required under these Terms will be in writing and will be delivered by personal delivery, electronic mail, or by certified or registered mail, return receipt requested, to the addresses specified in the applicable SOW or otherwise designated in writing.
## 23. Contact Information
If you have any questions about these Terms, please contact us at [your contact information].
Last Updated: 2026-08-25
## Additional Terms
## Virtual Events and Webinars
### Registration and Access
Access to our virtual events, webinars, and online conferences (collectively, "Virtual Events") requires registration and, in some cases, payment of applicable fees. Upon successful registration, we will provide you with access credentials or instructions. These credentials are personal to you and may not be shared, transferred, or distributed to any third party.
### Recordings and Content Use
Virtual Events may be recorded, and by participating, you grant us permission to record, store, and distribute your likeness, voice, and any content you share during the event. You retain ownership of any original content you provide, but grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, distribute, and display such content in connection with our services.
Recordings of Virtual Events are protected by copyright and may be made available to registrants for a limited time after the live event. You may not record, reproduce, share, distribute, modify, or create derivative works from our Virtual Events without our express written permission.
### Participant Conduct
When participating in Virtual Events, you agree to:
- Conduct yourself in a professional and respectful manner
- Not engage in disruptive behavior that interferes with others' experience
- Not share inappropriate, offensive, or illegal content
- Not engage in marketing, solicitation, or commercial activities unless explicitly permitted
- Comply with any additional guidelines provided for specific events
We reserve the right to remove participants who violate these conduct guidelines without refund or to deny access to future events.
### Technical Requirements and Limitations
Access to Virtual Events requires compatible hardware, software, and internet connection. We are not responsible for technical issues on your end that prevent or impair your participation. While we make reasonable efforts to ensure platform stability, we do not guarantee uninterrupted access to Virtual Events and are not liable for technical failures outside our control.
### Cancellation and Rescheduling
We reserve the right to reschedule, modify, or cancel Virtual Events. In case of cancellation, paid registrants will receive a refund or credit for a future event, at our discretion. If you are unable to attend a Virtual Event for which you have registered, our refund policy is as follows: [REFUND_POLICY_DETAILS].
### Disclaimers
Virtual Event content is provided for informational purposes only and does not constitute professional advice. We do not guarantee any particular outcome or result from applying information obtained during Virtual Events. Opinions expressed by presenters or participants other than our official representatives do not necessarily reflect our views and policies.
## API Usage and Integration
### API License
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Application Programming Interface ("API") for the purpose of developing, testing, and supporting your integration with our Services, and for facilitating your use of our Services.
### API Credentials and Security
To access our API, you may need to register for API credentials (such as API keys, tokens, or passwords). You agree to:
- Keep your API credentials secure and confidential
- Not share your API credentials with any third party without our prior written consent
- Implement reasonable security measures to protect your API credentials
- Notify us immediately of any breach or unauthorized use of your API credentials
You are responsible for all activities that occur under your API credentials.
### Usage Restrictions and Rate Limits
Your use of our API is subject to the following restrictions:
- API calls may be subject to rate limits (requests per minute, hour, or day)
- Usage may be capped at certain volumes based on your service tier
- Certain API functionality may require additional permissions or separate agreement
- You may not use the API in a manner that exceeds reasonable request volume or constitutes excessive or abusive usage
We reserve the right to enforce API rate limits, monitor API usage, and suspend or terminate API access for violations of these restrictions.
### API Changes and Deprecation
We may modify, update, or discontinue any aspect of our API at any time. For material changes to the API, we will make reasonable efforts to provide advance notice. We may offer version support according to our API Lifecycle Policy, but we are not required to support previous versions of the API indefinitely.
### Technical Documentation
We provide technical documentation for the use of our API. While we strive to keep documentation accurate and up-to-date, we do not warrant that the documentation will be error-free. Technical documentation is provided "as is" without warranty of any kind.
### Third-Party Applications
If you develop applications for third parties that integrate with our API, you agree to:
- Provide clear attribution identifying the use of our Service in your application
- Ensure your end users comply with these Terms
- Not misrepresent your relationship with us or suggest that we endorse your application
- Comply with all applicable laws and regulations, including data protection laws
### Monitoring and Analytics
We may monitor your use of the API for compliance with these Terms, security purposes, and to improve our Services. This monitoring may include the number of API calls, traffic patterns, and content of API requests and responses (consistent with our Privacy Policy).
## Data Processing Terms
### Scope and Roles
These Data Processing Terms apply when we process personal data on your behalf in the course of providing our Services. For the purpose of these terms, you are the "Data Controller" and we are the "Data Processor" as those terms are defined in applicable data protection laws.
These terms supplement our Terms of Service and form a Data Processing Agreement ("DPA") between you and us. In case of any conflict between these Data Processing Terms and the rest of our Terms of Service, these Data Processing Terms shall prevail with respect to the processing of personal data.
### Processing Obligations
We will:
- Process personal data only on your documented instructions, including with regard to transfers of personal data to a third country or international organization
- Ensure that persons authorized to process the personal data have committed themselves to confidentiality or are under an appropriate statutory obligation of confidentiality
- Implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing
- Assist you, taking into account the nature of processing, in responding to requests from data subjects
- Assist you in ensuring compliance with security, breach notification, impact assessment, and consultation obligations under applicable data protection laws
- At your choice, delete or return all personal data to you after the end of the provision of services relating to processing
- Make available to you all information necessary to demonstrate compliance with these obligations and contribute to audits, including inspections, conducted by you or an auditor mandated by you
### Subprocessors
You provide general authorization for us to engage subprocessors to process personal data on your behalf. We will maintain an up-to-date list of our subprocessors on our website at [SUBPROCESSOR_LIST_URL], including their name, location, and processing activities.
We will inform you of any intended changes concerning the addition or replacement of subprocessors at least [NUMBER] days in advance, giving you the opportunity to object to such changes. If you object to a new subprocessor, we will make reasonable efforts to resolve your objection or provide an alternative solution. If we cannot resolve the issue within [NUMBER] days, you may terminate the affected Services.
We will impose data protection terms on all subprocessors to provide at least the same level of data protection required by these Data Processing Terms.
### Data Transfers
We will only transfer personal data to countries outside the European Economic Area (EEA) or other protected jurisdictions where appropriate safeguards are in place. These safeguards may include:
- Adequacy decisions by relevant authorities
- Standard contractual clauses approved by relevant authorities
- Binding corporate rules
- Other valid transfer mechanisms
### Data Breach Notification
We will notify you without undue delay after becoming aware of a personal data breach affecting the personal data we process on your behalf. Our notification will include, to the extent possible:
- The nature of the breach
- The categories and approximate number of data subjects concerned
- The categories and approximate number of personal data records concerned
- The likely consequences of the breach
- The measures taken or proposed to address the breach and mitigate possible adverse effects
### Records of Processing
We will maintain records of our processing activities as required by applicable data protection laws. Upon your reasonable request, we will make these records available to you to demonstrate our compliance with these Data Processing Terms.
## Intellectual Property Rights
### Our Intellectual Property
The Service and its original content (excluding Content provided by users), features, and functionality are and will remain the exclusive property of [COMPANY_NAME] and its licensors. The Service is protected by copyright, trademark, and other laws of both the [COUNTRY] and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of [COMPANY_NAME].
### Your License to Use Our Content
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for your personal or internal business purposes. This license does not include any resale or commercial use of the Service or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Service or its contents; or any use of data mining, robots, or similar data gathering and extraction tools.
### Third-Party Intellectual Property
The Service may display content that belongs to third parties. You may not use this third-party content without the permission of these third parties, and your use of third-party content may be subject to additional terms and conditions. We are not responsible for examining or evaluating the content or accuracy of any third-party content, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third parties.
### Copyright Complaints
If you believe that any material available on or through the Service infringes upon your copyright, please notify us in accordance with our Copyright Policy, which is incorporated by reference into these Terms. We will respond to notices of alleged copyright infringement that comply with applicable law. We reserve the right to remove or disable access to any material claimed to be infringing or claimed to be the subject of infringing activity and to remove or disable access to any reference or link to material or activity that allegedly infringes any copyright.
### DMCA Compliance
If you are a copyright owner or an agent thereof and believe that any content on the Service infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our Copyright Agent with the following information in writing:
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed
- Identification of the copyrighted work claimed to have been infringed
- Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material
- Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and an e-mail address
- A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law
- A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed
Our designated Copyright Agent to receive notifications of claimed infringement is: [DMCA_AGENT_NAME], [DMCA_AGENT_ADDRESS], [DMCA_AGENT_EMAIL], [DMCA_AGENT_PHONE].